This article gets to the meat of the benefits of Enterprise Social Collaboration. The ability to collaborate with the ability to analyze the activity and content so that the users can work smarter and more efficiently. Much the way that Facebook allows you to find content based on relationships and events, the work place tools of the future should also allow you to find information and knowledge based on relationships of users and the relationships of the content shared and collaborated.
The Rise of the 4th Platform: Pervasive Community, Data, Devices, and Intelligence | On Web Strategy | Dion Hinchcliffe:
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